This industry comprising Banking and Financial Services employs hundreds of thousands of people in full time or part time roles and in some cases as contractual staff too. These people are deployed to cover the vast geographical expanse of their respective territories. Moreover, Banks, Insurance companies, PE firms, NBFCs, Micro-finance firms or other financial business face stringent, federal requirements that mandate how customers are treated, which people are traded with, and how data must be managed. Non-compliance to regulations may result in various kinds of risk including Reputational Risk, followed by legal penalties, fines and long drawn out litigation. The possibility of cyberattacking necessitates high degree of knowledge among teams on how to prevent and counter the same. Apart from this BFSI organizations need continuous training of employees on financial practices, processes and systems. This involves product and process training for both new recruits as well as existing team members. Apart from this, employees need to be sharp on their behavioural and soft skills since that serves as a differentiating factor when dealing with a variety of clients. The challenge for learning departments is multi-fold including speed of delivery, accuracy of information, super-fast dissemination of updates and testing understanding of all learners. Talgro provides an ecosystem that enables data encryption, authentication and application security. The robust learning management technology makes it easy for HR and L&D Managers to focus their time and effort on higher value tasks while the Talgro platform takes care of automating the manual tasks. Not just that, Talgro leverages its AI and ML tech to provide deep insights and Live analytics that make Learning management a breeze for L&D leaders. on their time and effort to keep courses current, relevant and impactful as well as ensuring learners have the best experience.
An intelligent algorithm recommends personalized Learning Paths (LPs) for Financial Services teams to include training pertaining to domain knowledge, product, process, technology, compliance and statutory regulations (HIPAA, AML, FCRA and others), customer service, soft skills and behavioural skills among others.
Employees of Financial Services organizations are spread out across different geographical boundaries. Each of these groups has different training needs, some of which are critical to be managed expeditiously. Talgro allows learners to learn Anytime, Anywhere and on Any Device with a seamless experience.
Talgro is the only LMS/LXP that integrates learning into the work environment by allowing Individual Development Plans (IDPs)to be embedded within the LMS. Now Financial Services staff can develop action plans that enable transfer of learning to specific work-related activities. And Talgro's action learning technology enables Managers of Financial Services teams to track their team's progress resulting in measurable ROI.
Talgro's In-course evaluation functionality allows Financial Services businesses to assess learners on various parameters of the learning program. Top performers can be identified and commended. Those who are not up to par yet can be provided more insightful feedback. Video assessments allow Managers and Coaches to identify specific gaps and take measures to address the same.
Talgro allows Financial Services teams to be actively involved in the learning process through Gamification. On the other hand, it enables Line managers and L&D leaders to assess real-time engagement levels of learners in order to make required changes
Talgro's Live Analytics technology provides insights on trainer effectiveness, course content effectiveness, assessing learner difficulties, learner engagement and pedagogy effectiveness. This allows Line managers and L&D leaders to make real-time changes to make learning effective. For Financial Services businesses, given their large training volume and its impact, Live Analytics is a great tool to increase ROI and mitigate risk
Talgro makes it easy for L&D leaders and Line Managers in Financial Services companies to create Teams within the LMS. This is especially useful when dealing with many employees across cross-functional groups. This further allows Live Analytics at a 'Team' level enabling quick and relevant insights and action.
Stakeholders including employees need to continuously brush their knowledge to stay current. Talgro's nano learning utility allows teams to continue learning informally even after their structured courses are completed. Micro learning makes it easy to keep abreast of domain and industry specific trends, among other things.
Talgro makes it easy to integrate with other software using the API.
Data is transferred over HTTPS and keyed with a private certificate. Data is stored behind the firewall for better security which is accessible only via authentications. For you, it's always like a private cloud.
Bespoke courses are available on request.