Companies are increasingly deploying part time / outsourced workers to achieve their strategic objectives in order to reduce costs, improve efficiency and manage budgets. These workers have to be educated on the company's products and services, the customer profiles, organization culture and values, context and employee DNA, to deliver consistently. Moreover, organizations have the choice to engage a large number of people to deliver specific outcomes, which means a lot of people have to cover ground quickly and efficiently.
Talgro provides a reliable learning experience that empowers Part-time and Outsourced workers to stay abreast with knowledge about the company's products and services. It also makes it easy for the organization to keep this extended teams skilled on various aspects of providing a great and consistent experience to its customers and stakeholders.
Reaching out to Part-time/Outsourced teams in the quickest possible way is critical for their efficiency and effectiveness. Talgro allows learners to access courses Anytime, Anywhere and on Any Device with a seamless experience
An intelligent algorithm recommends personalized Learning Paths for new and existing Part-time/Outsourced team member depending on the role/area that they operate, to include training for domain knowledge, customer segmentation, selection and acquisition, sales skills, contextual learning and others.
Talgro's In-course evaluations functionality allows the organization to assess the Part-time/Outsourced teams on the knowledge and skills gained through the learning programs. Top performers can be identified and commended. And those who are not up to par yet can be provided more insightful feedback. Video assessments allow Managers and Coaches to identify specific gaps in business orientation and role specific skills and take measures to address the same.
Talgro's nano learning utility allows your Part-time/Outsourced teams to continue learning informally even after their structured courses are completed. Micro learning makes it easy to keep abreast of trends in business management, role specific skills and any changes in product or service offerings, among other things.
Talgro allows learners to be actively involved in the learning process, while earning 'Engagement points' by on-time completion of courses / assessments, participation in discussion forums, Q&A, adherence to Action Planning timelines, Feedback on content / instructor / coach / expert among other activities. The engagement measure is an excellent indicator to management on the learning agility and interest of their employees
Talgro's Live Analytics technology provides insights on trainer effectiveness, course content effectiveness, assessing learner difficulties, learner engagement and pedagogy effectiveness. This ensures that the Part-time/Outsourced teams and their managers can make real-time changes to make the learning exponentially more effective.
Bespoke courses are available on request.